Last updated: 2 October 2026

Liminal Pulse respects your privacy and is committed to handling your personal information with care, transparency and respect.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, join our mailing list, purchase an offering or participate in coaching, Somatic Release Breathwork, workshops or other Liminal Pulse services.

In this policy, “Liminal Pulse”, “we”, “us” and “our” refer to LIMINAL PULSE], ABN 20 673 873 934.

1. Information we may collect

The personal information we collect depends on how you interact with Liminal Pulse and the services you choose to participate in.

It may include:

• your name and contact details, including your email address and phone number;

• information you provide when making an enquiry, joining our mailing list or completing a form;

• booking and appointment information;

• information relating to purchases, payments and transactions;

• information you provide through intake, preparation, reflection or feedback forms;

• information you choose to share during private coaching, breathwork or other sessions;

• practitioner notes made in connection with ongoing client work;

• correspondence and communications between you and Liminal Pulse;

• feedback, testimonials or other material you voluntarily provide;

• technical information relating to your use of our website, such as browser, device and website interaction information; and

• other information reasonably necessary to provide the services you have requested.

2. Sensitive and deeply personal information

The nature of coaching, somatic work and breathwork means that you may choose to share information that is sensitive, deeply personal or private.

Depending on the work we undertake together, this may include information about your physical or mental health, medications, medical history, emotional wellbeing, relationships, family circumstances, sexuality, significant life experiences, trauma or other aspects of your personal history and experience.

Some of this information may constitute sensitive information under Australian privacy law.

Sensitive or personal information may be provided through intake forms, during sessions, through correspondence or other communications, or recorded in practitioner notes where reasonably relevant to supporting continuity and the provision of your services.

We aim to collect and retain only information that is reasonably relevant to the work we are undertaking together, the safe and appropriate provision of our services, or our legitimate legal, insurance and administrative obligations.

Where consent is required by applicable privacy law for the collection of sensitive information, we will obtain that consent.

We do not use sensitive client information for advertising or marketing purposes without your express permission.

3. How we collect information

We may collect personal information when you:

• visit or use our website;

• submit a contact or enquiry form;

• subscribe to emails or other communications;

• book a call, session or other service;

• purchase an offering;

• complete an intake, consent, preparation, reflection or feedback form;

• participate in coaching, breathwork, workshops or other services;

• communicate with us by email, messaging platform, video call or other means; or

• otherwise voluntarily provide information to us.

Some information may also be collected automatically through website technologies and third-party platforms used to operate Liminal Pulse.

4. Why we collect and use your information

We may use personal information to:

• respond to enquiries and communicate with you;

• process bookings and purchases;

• deliver the services or resources you have requested;

• administer coaching, breathwork, workshops and other offerings;

• assess suitability for particular practices or services;

• prepare for and support your participation in sessions;

• maintain practitioner notes and client records where reasonably necessary to support continuity and the provision of ongoing services;

• provide relevant follow-up or integration information;

• maintain appropriate business and administrative records;

• send emails or marketing communications where you have subscribed or otherwise consented;

• improve our website, services and client experience;

• meet legal, regulatory, insurance, accounting or administrative requirements; and

• protect the safety, rights and legitimate interests of Liminal Pulse and the people who use our services.

We do not sell your personal information.

5. Payments

Payments may be processed through third-party payment providers such as Stripe.

Liminal Pulse does not ordinarily receive or store your complete payment-card details. Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.

We may retain information about your transaction, such as the offering purchased, amount paid, payment status and transaction date, where necessary for business, accounting and client-service purposes.

6. Service providers and third-party platforms

We use third-party services to operate Liminal Pulse and deliver our offerings.

These may include services used for:

• website hosting and online forms;

• email communication and marketing;

• appointment scheduling;

• payment processing;

• video conferencing;

• cloud storage;

• client administration and record keeping;

• analytics; and

• general business administration.

At present, these may include platforms such as Systeme.io, Stripe, Outlook and Zoom, along with other providers we use from time to time.

These providers may process or store personal information on our behalf and may operate or store data outside Australia.

Their handling of information is also governed by their respective privacy policies and terms.

We take reasonable steps when selecting and using service providers, but we do not control the privacy practices or infrastructure of independent third-party platforms.

7. International data processing

Some of the technology providers used by Liminal Pulse operate internationally or use servers located outside Australia.

As a result, personal information may be processed or stored in other countries.

Where applicable, we take reasonable steps in our use of service providers to protect the privacy of personal information in accordance with our obligations under Australian law.

8. Email communications and marketing

If you subscribe to Liminal Pulse emails or otherwise consent to receive marketing communications, we may send you information about our work, services, events, resources and related content.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending communications that are reasonably necessary in connection with a booking, purchase or service you are currently receiving.

9. Cookies and website analytics

Our website and the services used to operate it may use cookies and similar technologies.

These technologies can help websites function correctly, remember preferences, understand how visitors interact with pages and measure or improve website performance.

Third-party services integrated into our website may also use cookies or similar technologies in accordance with their own policies.

You can control or restrict cookies through your browser settings, although disabling certain cookies may affect website functionality.

10. Client records, session notes and confidentiality

Where you participate in private coaching, Somatic Release Breathwork or other individual services, we may maintain client records or practitioner notes to support continuity, preparation, follow-up and the appropriate provision of our services.

These records may contain information you have shared during sessions and may include sensitive or deeply personal information.

We treat client records and information shared within private sessions as confidential and take reasonable steps to protect them from unauthorised access, use or disclosure.

We do not disclose the content of private sessions, practitioner notes or client records to other people for marketing, promotional or unrelated purposes without your permission.

There may, however, be limited circumstances in which information may be disclosed where required or authorised by law, to comply with a legal obligation, or in other circumstances permitted under applicable privacy legislation.

Where Liminal Pulse uses professional supervision, consultation or professional support in connection with client work, any sharing of client information will be limited to what is reasonably necessary and, wherever practicable, identifying information will be removed or minimised.

Your information may also be handled by technology providers we use to securely store or administer client records, subject to the provisions of this Privacy Policy.

11. Testimonials and client material

We may invite clients to share feedback or testimonials.

Providing a testimonial is voluntary.

We will not publish your name, image, private messages or identifiable account of your experience for promotional purposes without permission.

Where permission is provided, we will use the material consistently with the permission you have given.

You may contact us if you wish to discuss the future use of testimonial material you have previously authorised.

12. How we protect your information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include using password-protected accounts, reputable third-party platforms and appropriate administrative and digital security practices.

Given the sensitive nature of information that may be shared through coaching, somatic work and breathwork, we aim to give particular care to the storage and handling of client records, intake information and practitioner notes.

No method of electronic storage or transmission is completely secure, however, and we cannot guarantee absolute security.

13. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain continuity in ongoing client relationships, maintain appropriate business and client records, meet legal or regulatory obligations, resolve disputes or meet insurance requirements.

Different types of information may need to be retained for different periods.

When information is no longer reasonably required, we may securely delete, destroy or de-identify it, subject to any applicable legal, insurance or record-keeping obligations.

14. Accessing or correcting your information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We will respond within a reasonable period and in accordance with any applicable legal obligations.

In some circumstances, the law may permit or require us to refuse access. If that occurs, we will explain the reason where appropriate and legally permitted.

15. Privacy concerns and complaints

If you have a question or concern about how your personal information has been handled, please contact us using the details below.

We will take reasonable steps to understand and respond to your concern.

Depending on the circumstances and applicable privacy legislation, you may also have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC).

16. Links to other websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal obligations.

The current version will be published on this website and identified by the “Last updated” date above.

18. Contact

If you have questions about this Privacy Policy, want to request access to or correction of your information, or have a privacy concern, please contact:

Liminal Pulse
LIMINAL PULSE
ABN: 20 673 873 934
Email: liminal_pulse@outlook.com